Privacy Policy – Billtron Restaurant Captain Ordering App

Effective Date: May 20, 2024

This Privacy Policy explains how Patron Services ("Company", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use the Billtron Restaurant Captain Ordering App, accessible at billtron.co.in, which is owned and operated by Patron Services.

Please read this policy carefully. If you do not agree with the terms, please do not use the app.

1. Information We Collect

a. Personal Information

Name
Contact number
Email address (if provided)
Employee or staff ID (if applicable)
Restaurant/Outlet details
Role or designation (e.g., Captain, Waiter)

b. Usage & Order Information

Order details (items, table number, time, etc.)
Transaction and billing information
Interaction logs within the app

c. Technical Information

Device information (model, OS, browser type)
IP address
Login credentials (username, password)

2. How We Use Your Information

To manage restaurant operations and order processing
To improve app functionality and user experience
To provide support and respond to inquiries
To generate reports and analytics for restaurant management
To maintain security and prevent unauthorized access

3. Sharing Your Information

We do not sell or share user data with third parties for marketing purposes. Data may be shared:

With your restaurant or employer (for operational purposes)
With service providers under strict confidentiality agreements
When required by law

4. Data Retention

Data is retained as long as your restaurant account is active or as required by law or business policy. Data may then be archived or securely deleted.

5. Security

We use encryption, access controls, and secure servers to protect your information. However, no system is completely secure.

6. Your Rights

Depending on your location, you may request to:

Access or delete your data
Correct inaccuracies
Object to data processing

7. Changes to This Policy

This policy may be updated periodically. Please check this page for any changes. The latest version will have a new "Effective Date".

8. Contact Us

If you have questions or concerns, please contact:

Patron Services
Email: aman@patronservices.in
Website: https://patronservices.in
Product: https://billtron.co.in